54th Street Grill Multiple Locations Open Late

Menu Items

9.1

Entree

Devils Den Burger

Hamburger

★★★★½ 1 review

Reviews

• ★★★★☆ Devils Den Burger Visited Mar 26, 2024

  Decent Burgers, Needed More Sauce & Wait Service Could Be Improved.

  This was my 3rd time eating at 54th Street Grill. We decided to go there because its open late, and it was nearing 9pm.
  
  The drinks came out quick, and service was pretty good, as far as being seated and initially waited on. When we werent ready to order right away, there was a long wait before the waiter returned.
  
  After looking at the menu options, I decided to try one of the hamburgers, as they appeared to be a popular item. There were many options to pick from, but the Devils Den Burger caught my attention. I love spicy food, so this was a must try.
  
  The Devils Den Burger is described as a 1/2 lb burger patty, with wing sauce, thick cut bacon, Monterey jack, chipotle mayo, a standard side, with ranch or blue cheese. I upgraded to some onion rings, and ordered the ranch with mine.
  
  When the food arrived everything looked good, the burgers were quite thick, the bacon was crisp, cooked perfectly, my 1/2lb meat patty was medium well, and appearance wise the burger looked great. The flavor of the burger was good, but the sauces were scantily applied, uneven, and not very discernable. I wished there had been much more wing sauce, as I added the ranch to the burger and it made for an interesting flavor, when I actually got a bite of wing sauce I could taste. The burger didnt really live up to its name, it had nearly no spice at all. It was basically mild buffalo sauce.
  
  The onion rings were large, crisp, and had good flavor, a nice upgrade to the standard options.
  
  The other person I was dining with ordered the avocado burger, which was also a 1/2lb burger, but with avocado, avocado ranch, Monterrey jack, and bacon. They commented as well that their bacon was the highlight of the burger. They opted for the grilled asparagus with their burger which was a very small portion, about 3 sticks.
  
  At the end of our meal, we asked to rang up at the cash register, as the person I was dining with had recently dealt with identity theft, and did not want to turn their card over blindly. The waiter left, a few minutes later came back and walked us over to the waiter station which was in use by someone closing tabs. He left us standing there and went out to wait on tables. The other employee finished their tabs, walked away, and returned to cash out additional customers before he returned. At which point he walked off again. After another 5 minutes or so he was nowhere to be found. The store manager saw us standing at the wait station, and came over to see what was going on. He checked us out himself.
  
  Overall the food was good. Prices were a bit on the high side for burgers, but they were 1/2lb burgers and the portions on most of our items were decently sized. The sauces that make these specialty burgers could have been better, and applied more liberally, or even put on the side, but instead left me struggling to even detect the sauces.
  
  The largest downfall was probably our waiter service. Who left us waiting at the beginning and end of the meal. I guess he lived up to the title "waiter".
  
  The entire experience was so-so. $50 for 2 burgers, 2 sides and 2 sodas is on the high side, so I would at least expect good customer service, but 54th Street failed to deliver on a few fronts. 2 out of 3 visit I've had poor customer service.

  54th Street Grill Devils Den Burger with Onion Rings Devils Den Burger with Onion Rings Avocado Burger with Grilled Asparagus Drinks 54th Street Grill - Dining Area 54th Street Grill Menu - Cocktails 54th Street Grill Menu - Happy Hour & Salads 54th Street Grill Menu - Seafood & Lunch 54th Street Grill Menu - Burgers, Steaks, & Pastas 54th Street Grill Menu - Comfort Foods

  — Paul